If you are looking to become a Dental receptionist then you will need to come from a reception, admin or customer services environment to have the same skills that will be required from this role. Ideally you would have some prior knowledge of the dental industry or a strong willingness to learn.
The role of Dental Receptionist will be to take bookings from patients, find out what treatment they require and to ensure they book additional appointments when advised or required.
You will need to have a professional and caring manner about you as a lot of people do not like going to the dentist and you will also be dealing with children so it is important to be able to put these people at ease.
If you are ready to apply for a Dental Reception role, please see the below example which you can use as a guide.
Dental Receptionist CV Example
I am a proactive person who likes to ensure that I learn as much as I can about the work that is expected of me to ensure that I am organized and efficient in my work. I have a good solid background in customer services and enjoy providing help and support to people calling into the business.
I am self motivated, work well under pressure and am diligent in my work. I like to ensure that I do not leave any work undone and that I complete the tasks I set for that day. I am an excellent communicator and feel able to talk to most people comfortably.
I am a good administrator with strong skills in these areas and I feel that I can develop my skills further and would like to make them more applicable to the dentistry industry.
Date to Date or To Date – Dental Receptionist – Where?
In my role as a Dental Receptionist, I make appointments for patients for treatment and work they need doing and also provide any help and guidance that I can. My responsibilities include:
- Make bookings and maintain the appointment calendar
- Ensure correct paperwork completed by patients including any NHS forms
- Take payment for any work done
- Provide advice on toothpastes, mouthwashes, brushes etc
University, College, School – For all include titles/subjects and qualifications.
SKILLS AND ABILITIES
Computer skills – MS Office, Excel??? Anything relevant, industry specific packages?
Any specific dental industry packages – reservations, booking systems etc.
HOBBIES & INTERESTS
What do you like to do outside of work? – This gives the employer a feel for you as a person although this is not essential.
Available on request.