Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device by a website when you visit it. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies help us to provide you with a good experience when you browse our website and also allow us to improve our site.

2. How We Use Cookies

Our website, www.icover.org.uk, uses cookies to:

  • Ensure the website functions correctly.
  • Distinguish you from other users of our website.
  • Understand how you interact with our website, which helps us improve its performance and user experience.
  • Remember your preferences and make your future visits smoother.

By using our website, you are consenting to our use of cookies in accordance with this policy. When you first visit our site, you will be shown a banner providing you with the option to accept or reject different types of cookies.

3. Types of Cookies We Use

We use the following categories of cookies:

a) Strictly Necessary Cookies

These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site or processing an order. The website cannot function properly without these cookies. You cannot opt out of these cookies.

Example Cookies:

  • Session Cookie: To keep you logged in and manage your shopping cart during your visit.
  • Security Cookie: To support security features and help detect malicious activity.

b) Performance & Analytics Cookies

These cookies collect information about how you use our website, such as which pages you visit most often and if you receive any error messages. This information is aggregated and anonymous, and it is used solely to help us improve the functionality of our website.

Example Cookies:

  • Google Analytics: We use Google Analytics to understand our website traffic and user behaviour. These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come from, and the pages they have visited.

c) Functional Cookies

These cookies enable the website to remember the choices you make (such as your username or language) and provide enhanced, more personalised features. For example, they can be used to remember your cookie preferences.

Example Cookies:

  • Cookie Consent Cookie: This cookie is used to remember your preferences regarding the cookies you have accepted or rejected on our site.

d) Marketing & Advertising Cookies

These cookies are used to track your browsing habits and deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times an advertisement is displayed and to help measure the effectiveness of advertising campaigns.

They are placed by third-party advertising networks with our permission. These cookies remember that you have visited our website, and this information is shared with other organisations such as advertisers. This means that after visiting our site, you may be shown advertisements about our services on other websites you visit.

  • Third-Party Providers: We may utilise services from partners such as Google Ads and Meta (Facebook and Instagram) for these purposes. These partners may use their own cookies to collect information about your activity on our website and elsewhere online to provide you with targeted advertising.

4. How to Manage Your Cookie Preferences

You can manage your cookie preferences at any time through our cookie consent banner.

Additionally, most web browsers allow users to control the majority of cookies through their browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Please note that if you use your browser settings to block all cookies (including essential ones), you may not be able to access all or parts of our site, and some features may not function correctly.

5. Changes to This Cookie Policy

We may update this policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

6. Contact Us

If you have any questions about our use of cookies or this policy, please contact us at info@icover.org.uk.