A Retail Security Officer’s main responsibility is to keep under control stock, staff and customers within a shop or general retail activity. You should be able to prevent any theft or damage in the shop and -in case of need – you could also be expected to help customers in need.
Apart from this surveying activity, you are required to complete and make official notes and reports in case of any accident happened in the shop.
Essential skills are customer service and communication: you will be in full contact with customers, shop assistants. Also problem solving and flexibility are required abilities: if you see strange movements or suspicious people you need to be fast and efficient in taking the right decision at the right time.
Please be aware that in some States a Guard License is required, as well as computer skills as you may utilize innovative devices and technologies at sites.
Related: Security Officer CV Example
Security Officer Cover Letter Example
Ms Jane Brown
101 Any Road
Mr John Smith
Dear Mr Smith
Application for the post of Security Officer
I enclose my CV for the post of Security Guard, as advertised on XYZ website this week.
I believe that my extensive experience and skills match the requirements of the post exactly. I have previously acted as a security guard at commercial and industrial locations and have conducted patrols, used security and surveillance equipment and diffused difficult and potentially dangerous situations. I can be relied upon to deal professionally with any emergency situations that may arise and to keep public safety in mind at all times.
I have very good communications skills and can apply them in a wide variety of situations, whether I am working within a team or dealing with members of the public. I am able to work under pressure while staying calm and am widely regarded as someone who provides a professional and reliable day’s work.
I am available to attend for interview at your convenience. Please contact me on (phone number) or (e-mail address).
Thank you for your consideration.
Retail Security Guard Cover Letter
Dear HR / Recruitment Manager,
Application for the vacancy of Retail Security Officer.
I am presenting my CV for the position advertised in (where the job was found). I am an highly professional and motivated security officer with XX of experience within the retail field.
As you can see from my enclosed resume, in my current role at XX I am responsible for conducting security operations. I work both during day and night shifts providing high quality security service. I ensure that shop and sales team are protected and controlled against any theft or disturbance.
In my past experiences I have worked both as mobile and static officer, being accountable for monitoring and in person surveillance. I possess strong communication and problem solving skills and always ready to solve any inconvenience that can occur during the daily running of the store.
I am available for interview at a time convenient for yourselves, and I would be pleased to attend for interview at your convenience to allow me to discuss my experience and qualities further. My full contact details can be found on my CV.
Many thanks for your time, and I hope to hear from you in the near future.