A retail supervisor has a great deal of responsibility to ensure that the targets of the store are met and achieved each week/month as measured. As well as ensuring that the store achieves and is successful, a supervisor will also have to ensure the smooth running of the staff employed in the store. This could include setting rotas, employing new staff, covering for staff when they are off sick or on holiday etc.
You will need an all round view of the store you are responsible for and ensure that you and your staff provide excellent customer service at all times to ensure you get repeat business.
If you are in the process of applying for a job, please see the below CV example which you can use as a guide:
Retail Supervisor CV Example
Name Surname
Address
Mobile No/Email
PERSONAL PROFILE
I am an enthusiastic retail supervisor with many years of experience in a supervisory capacity. I have excellent communication skills and enjoy providing good customer service to my customers. I enjoy supervising staff and training them so that they develop in the retail environment.
I take pride in my work and ensure that I learn all about the products that I am trying to sell so that I can answer the questions my customers have. I am self motivated and eager to have a successful career in retail.
I enjoy working with others and understand the boundaries of being a supervisor. I am trustworthy and also have keyholder responsibility to which I take very seriously.
EMPLOYMENT HISTORY
Date to Date or To Date – Retail Supervisor– Where?
In my role as Retail Supervisor, I provide good customer service and also run an efficient store. My responsibilities include:
Training and developing the staff in the store
Working to targets set for the store
Merchandising and point of sale
Dealing with stock and deliveries
Liaising with head office over returns and ordering new replacement stock
Organizing rotas and dealing with staff issues including holidays, overtime etc
Key holder duties.
QUALIFICATIONS
University, College, School – For all include titles/subjects and qualifications.
SKILLS AND ABILITIES
Any customer service training related to a retail store. Anything specific to the products that you are responsible for selling. Any supervisory training that you could mention?
HOBBIES & INTERESTS
What do you like to do outside of work?
REFERENCES
Available on request.
