As an IT Trainee, you will provide support of an IT nature to the business or clients that you work to. This will be under the guidance of other IT professionals to who you will learn from during your time as a Trainee.
You will need to have a keen interest in IT as well as a good understanding of computers and maybe how they work, how you can take one apart and put it back together to other things like setting up email accounts and new users.
IT covers a mix of other things such as dealing with telephone systems and other equipment, printers, photocopiers etc so it is important to have a good understanding of how technical things work.
You will also need to have good communication skills to do this role well and to be able to explain technical things to people with less of a technical nature, in a language and way that they understand.
If you are looking for an example of how to write your CV, please see the below CV as your guide.
IT Trainee CV Example
I am an excellent communicator who has spent many years learning about computers from my bedroom. I like to have a very hands on role when it comes to IT and I feel that I pick new skills up quickly.
I am organized and thorough. I like technical issues and feel that I am able to explain things carefully to others who do not have a technical nature. I have good time management skills and I am very eager to continue learning and giving support to the company that I work for.
Date to Date or To Date – IT Trainee – Where?
In my role as an IT Trainee, I provide support to my IT department and learn new skills in IT. My responsibilities include:
- Answering the IT phone and helping with any problems or queries or passing onto the relevant person
- Setting up new users, equipment etc
- Completing any paperwork and follow ups for each case
- Supporting colleagues in the office
- Learning new sectors to be able to provide support on
University, College, School – For all include titles/subjects and qualifications.
SKILLS AND ABILITIES
Computer skills – MS Office, Excel??? (Aside from the topics that provide support on the helpdesk).
Training courses that you have been on yourself – Telephone Training, IT Training etc?
HOBBIES & INTERESTS
What do you like to do outside of work?
Available on request.