An IT Assistant will provide support to an IT department and do roles such as telephone support, building and setting up computers, setting up new email addresses, sorting printer and equipment problems etc.
The role of IT Assistant is a starting block and a huge learning curve for anyone wanting a career in IT. To gain entry you may have done a qualification at a College or University but you could gain entry at an entry level from having a keen interest in IT from a personal perspective.
If you are in the process of applying for a job, please see the below CV example which you can use as a guide:
IT Assistant CV Example
Name Surname
Address
Mobile No/Email
PERSONAL PROFILE
Having a keen interest in IT, I am self taught and take pride in learning new IT Skills. I am now keen to begin a career doing something that I enjoy and be able to learn new ways of working and working within a team environment.
I have excellent customer service and communication skills and feel that I have a good manner and I am approachable for people to ask where they may need help.
I am a quick learner and happy to learn new skills in my own time as I have been doing to date. I am organized and self motivated and I am seeking a good career in IT where I can learn and develop in different areas to help myself and my employer.
EMPLOYMENT HISTORY
Date to Date or To Date – IT Assistant – Where?
In my role as IT Assistant, I provide support to my Manager and the team within the company on IT Support issues. My responsibilities include:
Providing IT Support on-site and over the telephone
Setting up email accounts and system accounts for staff
Fixing IT problems
Looking after all equipment in the company
Arranging for replacements on faulty equipment
Ordering stock such as ink etc that is required for the business.
QUALIFICATIONS
University, College, School – For all include titles/subjects and qualifications.
SKILLS AND ABILITIES
Computer skills – MS Office, Excel??? (Think about what you have used and also what you can provide support on as this would be of interest to an employer)
Training courses that you have been on yourself.
HOBBIES & INTERESTS
What do you like to do outside of work?
REFERENCES
Available on request.
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