If you are looking to be a Customer Service Account Manager then you will have a good mixture of excellent Customer Service skills as well as being able to manage an account and the expectations of clients and customers.
You will need to have a confident nature with excellent communication skills and be an organised person to do this role effectively.
Starting salaries for Customer Services Account Managers are usually between £18,000 and £24,000 a year. Once you are an experienced account manager then your earnings can be between £23,000 and £32,000 a year.
If you have found a role for which you would like to apply for, please see the below covering letter that you can use as your guide.
Cover Letter for Customer Service Account Manager
Mr. A. Employee
1, My House
Any Street
This Town
PO57 3DE
Date
Mrs. A. Manager
The Company
Employment Street
That Town
PO57 3DE
Dear Sir/Madam,
Application for the role of Customer Service Account Manager
I would like to apply for the role of Customer Service Account Manager which I have seen advertised in (where) and (when).
My background is in a Customer Service Environment having to date worked in (what types of customer service roles) and I thoroughly enjoy working and talking to customers. I am a people person who likes to build up relationships with customers and clients and this is the reason I feel I would make a good account manager.
I am a very organised and thorough individual who pays great attention to detail. I am a firm believer that you must provide good customer service in order to keep repeat business from customers and also I treat people how I like to be treated myself.
I am proficient in most computer packages including some in house databases for logging and recording information and I feel that I pick up new packages and systems quickly. I have also used a wide variety of telephone systems and headsets as I spend a great deal of my working day on the telephone.
I have enclosed my up to date CV for your perusal, should you be interested in my skills and experiences please do not hesitate to contact me.
In the meantime, thank you for taking the time to read my letter and CV and I look forward to hearing from you.
Yours sincerely
NAME SURNAME
Good luck with writing your letter and CV for the job applications.